SMART Rental Terms
SMART Rental Terms follow the quotation or contract confirmed with the company. Before booking, review the vehicle, rental duration, included costs, changes, and cancellation terms in your booking documents.
Information for Visitors
Booking Basis
Website information is a consultation guide. Binding terms follow the quotation or contract confirmed with PT Semesta Artha Transnusa.
Vehicle availability
Vehicles and configurations depend on availability for the requested dates and locations. Website photos are illustrative.
Scope and costs
Ask about duration, drivers, fuel, tolls, parking, waiting charges, additional hours, and out-of-town travel terms in the quotation.
Changes and cancellations
Notify the team of schedule or route changes. Cancellation procedures and charges follow the booking agreement.
Confirm Before Departure
Make sure passengers, routes, schedules, coordinators, and package details are understood. Contact customer service for current terms.
Questions About SMART Rental Terms
Which document should I use as the booking reference?
Use the quotation or contract confirmed with PT Semesta Artha Transnusa. Check the vehicle, dates, route, and cost breakdown before accepting.
What should I confirm about package coverage?
Check that rental duration, driver, fuel, tolls, parking, waiting time, and extra hours are stated in the quotation; do not assume they are all included.
What if my trip changes or is cancelled?
Contact SMART with the change details. Procedures, replacement availability, and charges follow the confirmed booking terms.
